Retail HR Manager, North Asia

Human Resources Business Partner

This role provides strategic, commercial, and operational Human Resources advice to support the business in making effective Retail workforce decisions.

You will partner closely with Global and Market stakeholders, leveraging people analytics to coach, guide, and advise on critical HR functions including talent acquisition, organizational design, talent management, learning and development, reward, and risk management. This position is responsible for the implementation, management, and evaluation of Retail HR projects and activities specifically designed for our frontline employees.

Primary Accountabilities

• Work in close partnership with the Retail Director, North Asia, DMI and market teams to proactively identify the people implications of strategic and business plans and other key developments for frontline employees. Provide strategic HR business partnering and expert advice to support effective Retail workforce decisions.
• Empower and guide market Retail and Retail HR teams in the consistent and effective application of Aesop's distinctive talent recruitment and onboarding processes.
• Collaborate with leadership to craft and execute strategic retail workforce plans, optimizing organizational design to foster efficiency and sustainable growth.
• Drive initiatives to enhance employee retention, improve the overall employee experience, and amplify Aesop cultures and values within the retail workforce.
• Partner with market teams to strategically review and refine reward and recognition initiatives, ensuring they acknowledge culturally aligned high performance and reinforce brand-consistent behaviors.
• Cultivate and embed a dynamic culture of high performance and continuous learning, thereby enhancing Aesop's overall retail capabilities.
• Lead comprehensive talent management initiatives, encompassing retail talent reviews, robust succession planning, clear career pathway development, and identifying high-potential talent for bespoke growth plans.
• Guide market teams in facilitating impactful performance appraisals and fostering meaningful career development conversations.
• Closely monitor key HR performance indicators (KPIs) and organizational health metrics, leveraging insights to continuously optimize performance and proactively refine strategies.
• Lead and drive Retail HR projects and change management initiatives across North Asia

Key Experience, Knowledge & Skills Required

• 5-10 years of progressive experience in an HR position, preferably with HRBP/ Retail HR experience
• Demonstrated experience within the retail or hospitality industries is a significant advantage.
• Proven ability to derive valuable insights and drive decisions through HR analytics.
• Extensive experience in workforce optimization, organizational design, talent management, and leadership development for frontline employees.
• Demonstrated ability to effectively influence stakeholders across all levels of an organization.
• Strong business acumen and comprehensive commercial understanding.
• Understanding of Aesop's approach and a passion for the brand.