Verkaufsberater*in - Retail Consultant | Aesop Pfeilstraße, Köln | Teil - Und Vollzeit

Job Opportunity At Aesop Pfeilstrasse

Since over 35 years, Aesop has created an inspiring and integrative environment where our employees can flourish and find support. As a global retail company, we offer professional development and career opportunities as an addition to the respective professional goals and ambitions.

Our skincare concept includes meticulous detail work, using only the most effective ingredients to develop formulations that stimulate the self and the senses. The same standard applies to our hiring process. We seek conscientious and motivated people with a variety of perspectives who can bring out the best in themselves and others.

Our goal is to find the right balance between people, the environment, and economic success. We want to actively reduce our footprint on our Earth, which generously supports us. Among other things, we have achieved B Corp certification as part of our work towards a more sustainable and inclusive society. We also commit to building a more sustainable and inclusive society.

Role Responsibilities

As a sales associate, you will represent our desire to engage with customers, listen to them, and introduce them to products that are relevant to them. You will welcome customers into our spaces and deepen the way our products are experienced through targeted interactions. By presenting products that meet customer needs, you will ensure an exceptional, holistic customer experience that contributes to our overall success.

What We Are Looking For

• Experience in customer service or in a relevant environment
• Effective sales skills and the ability to achieve commercial results
• Successful participation and contribution to a team
• Proven ability to build empathetic interpersonal relationships and contribute to a positive and inclusive experience for all
• Open-mindedness and a great willingness to understand, listen, and engage with different perspectives without judgment
• Strong skills in communication and problem-solving
• Knowledge in skincare and the skincare industry (preferred)
• Knowledge of hair care, body care, fragrance, and home categories (preferred)

The position is available for part-time and full-time. The position is located at the store.

Please submit your resume and work references with your application.

What We Offer

We follow a holistic career approach. We promote professional development, career progression, and initiatives for employee well-being. Through the Aesop Foundation, volunteer work, and joint donation programs, we create close connections with the local community. Employee benefits include, among other things:

• Generous discounts on products and a semi-annual free product allocation
• Bonus opportunities based on personal and professional performance
• Various options for professional development, including free access to LinkedIn Learning, internal training on products and core competencies, and study support
• Access to employee assistance programs, a free subscription to Headspace mindfulness app, and wellness retreats in summer

Aesop aims to attract, develop, and invite the most talented people to join as employees. We offer a creative and inclusive work environment where talent is truly recognized and appreciated. We advocate for the integration of all and believe that diversity, inclusion, and belonging play a vital role in the success of our company. We explicitly encourage everyone to become part of our journey.