Verkaufsberater*in - Retail Consultant | Hamburg, Germany | Vollzeit

Job Opportunity at Aesop

Since over 35 years, Aesop has created an inspiring and integrative environment where our employees can flourish and find support. As a global retail company, we offer professional development and career advancement opportunities as complements to individual career goals and ambitions.

Our skincare concept involves meticulous detail work, using only the most effective ingredients to develop formulations that stimulate the self and the senses. The same standard applies to our recruitment process. We seek diligent and motivated people with a variety of perspectives who can bring out the best in themselves and others.

Our goal is to find the right balance between people, the environment, and economic success. We aim to actively reduce our footprint on our Earth, which generously supports us. Among other things, we have achieved B Corp certification. We are also committed to building a more sustainable and inclusive society.

Role Responsibilities

As a sales associate, you will represent our desire to engage with customers, listen to them, and provide them with relevant products. You will welcome customers into our spaces and deepen the way our products are experienced through targeted interactions. By presenting products that meet customer needs, you will ensure an exceptional, holistic customer experience that contributes to our overall success.

What We Are Looking For

• Experience in customer service or a relevant environment
• Effective sales skills and the ability to achieve commercial results
• Successful participation and contribution within a team
• Proven ability to build empathetic interpersonal relationships and contribute to a positive and inclusive experience for all
• Open attitude and a great willingness to understand, listen, and engage with different perspectives without judgment
• Strong skills in communication and problem-solving
• Knowledge in skincare and the skincare industry (preferred)
• Knowledge of hair care, body care, fragrance, and home categories (preferred)

This position is to be filled on a full-time basis in Hamburg.

Please submit your resume along with your work references as part of your application.

What We Offer

We follow a holistic career approach. We promote professional development, career advancement, and well-being initiatives for employees. Through the Aesop Foundation, volunteer work, and joint donation programs, we create strong connections with the local community. Employee benefits include:

• Generous discounts on products and bi-annual free product allocation
• Bonus opportunities based on personal and business performance
• Various options for professional development, including free access to LinkedIn Learning, internal training on products and core competencies, and study support opportunities
• Access to employee assistance programs, a free subscription to the Headspace mindfulness app, and wellness retreats in the summer

Aesop aims to attract, develop, and retain the most talented individuals. We offer a creative and inclusive work environment where talent is truly recognized and valued. We advocate for the integration of all and believe that diversity, inclusion, and belonging play a vital role in our company’s success. We encourage everyone to become part of our journey.