Verkaufsberater*in - Retail Consultant | Berlin, Germany | Voll - /teilzeit
Aesop
Sales Associate
Since over 35 years, Aesop has created an inspiring and integrative environment where our employees can flourish and find support. As a global retail company, we offer professional development and advancement opportunities as an addition to each individual’s professional goals and ambitions.
Our skincare concept includes meticulous detail work, using only the most effective ingredients to develop formulations that stimulate the self and the senses. The same applies to our recruitment process. We seek conscientious and motivated people with a variety of perspectives who can bring out the best in themselves and others.
Our goal is to find the right balance between people, the environment, and economic success. We want to actively reduce our footprint on our Earth, which generously supports us. As part of our work, we have obtained the B Corp certification. We are also committed to building a more sustainable and inclusive society.
Role of the Function
As a sales associate, you will represent our desire to engage with customers, listen to them, and introduce them to products that are relevant to them. You will welcome customers into our spaces and deepen the way our products are experienced through targeted interactions. By presenting products that meet customer needs, you will ensure an exceptional, holistic customer experience that contributes to our overall economic success.
What We Are Looking For
Experience in customer service or a relevant environment
Effective sales skills and the ability to achieve commercial results
Successful participation and contribution in a team
Proven ability to build empathetic interpersonal relationships and contribute to a positive and inclusive experience for all
Open-mindedness and a great willingness to understand others, listen without judgment, and engage with different perspectives
Strong communication and problem-solving skills
Knowledge in skincare and the skincare industry (preferred)
Knowledge of hair care, body care, fragrance, and home categories (preferred)
This position is available for full-time or part-time. The role is based in Berlin.
Please submit your resume and work references with your application.
What We Offer
We follow a holistic career approach. We promote professional development, career progression, and initiatives for employee wellbeing. Through the Aesop Foundation, volunteer work, and joint donation programs, we create strong connections with the local community. Employee benefits include:
Generous discounts on products and bi-annual free product allocation
Bonus opportunities based on personal and business performance
Various options for professional development, including free access to LinkedIn Learning, internal training on products and core competencies, and study support
Access to employee assistance programs, a free subscription to the Headspace mindfulness app, and wellness retreats in the summer
Aesop aims to attract, develop, and retain the most talented individuals. We offer a creative and inclusive work environment where talent is truly recognized and valued. We advocate for the integration of all and believe that diversity, inclusion, and belonging play a crucial role in our company’s success. We encourage everyone to become part of our journey.