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Technical Implementation Program Manager [finance] - Remote Eligible
Lead the technical implementation of new customer solutions to ensure seamless integration.
Remote
Mid-Level
2 days ago
Alto
Alto Pharmacy is a digital pharmacy offering prescription delivery and personalized care services.
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✨ About The Role
- The Technical Implementation Program Manager will lead and manage the implementation of solutions for new customers, ensuring a smooth transition from sales to deployment.
- This role involves developing and managing project plans, timelines, and milestones for customer implementations, tracking progress to ensure timely delivery.
- The Program Manager will collaborate with Customer Success Managers, Product, Engineering, and Support teams to meet customer requirements through proactive communication.
- Providing expert technical advice and best practices to customers will be a key responsibility, guiding them through integration and adoption.
- The role includes addressing and resolving technical issues during implementation phases, working closely with engineering and support teams as needed.
âš¡ Requirements
- A bachelor's degree is required for this position, indicating a foundational level of education.
- The ideal candidate will have at least 3 years of experience in technical implementation, solution engineering, or customer success management, particularly in SaaS or enterprise solutions.
- Strong project management skills are essential, with a proven ability to manage cross-functional teams and complex implementations.
- Experience with data analytics and visualization tools, such as Looker, PowerBI, SQL, or Snowflake, is necessary for this role.
- Familiarity with APIs, integrations, and technical configurations for software solutions will be crucial for success.
About Alto
Alto Pharmacy is a digital pharmacy offering prescription delivery and personalized care services.