Vendor Quality Inspector (casegoods)

Vendor Quality Inspector (Casegoods)

Hi there, we're Article. We're a North American-based furniture company creating remarkably better furniture experiences one sofa at a time. And as the Quality Inspector, you will play a vital role in ensuring that all products meet the company's standards for durability, appearance, functionality, and safety before they reach our customers.

In our Quality department, the Quality Inspector will conduct quality inspections and testing at the supplier's manufacturing facility, verify the implementation of corrective actions, provide training to suppliers on quality requirements as needed, and provide support for escalated issues within a specific product category (case goods).

While we sell to the North American market, we work closely with a number of our manufacturing partners throughout Asia. As a result we have an office in Thao Dien, Ho Chi Minh City, Vietnam where we currently have around 70 Particles (people of Article) working.

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company that is redefining the furniture industry. Please note Travel: You will primarily work onsite at our factory for the majority of the week (5 days), with occasional office-based responsibilities as needed. We cover transportation to our vendors. This is a one-year contract position with the potential to transition to full-time, though it is not guaranteed.

What You'll Do:

Verify materials and construction meet Article's specifications and supplier guidelines.

Perform inline inspections per Article's requirements.

Inspect raw materials (wood, upholstery, hardware) and review material certification and test reports.

Check assembly, ensuring joints, fastenings, and components meet quality standards.

Inspect finished products, documenting defects in workmanship, functionality, stability, and structure.

Conduct strength, durability, and safety tests to ensure quality compliance.

Report quality issues to production teams for corrective action.

Provide feedback to improve manufacturing processes and prevent recurring defects.

Report to the Vendor Quality Lead, adhering to quality processes.

Report any health and safety concerns observed at the supplier's factory.

Who You Are:

Strong knowledge of furniture materials, construction methods, and manufacturing processes.

Hands-on experience in inspection, testing, quality control, or quality audits.

Sharp attention to detail with the ability to spot even minor imperfections.

High discipline in following quality standards, product specifications, and maintaining accurate inspection/testing records.

Solid quality-first mindset and understanding of how product quality impacts brand reputation.

Strong problem-solving skills with the ability to identify root causes and suggest improvements (CAPA experience is a bonus).

Ability to transfer knowledge and train others on inspection techniques and process controls.

Post-secondary or bachelor's degree in Quality Assurance, Manufacturing, Engineering, or a related field.

Minimum 2 years of quality control or related experience, preferably in the furniture industry.

Excellent written and verbal English communication skills, with the ability to convey quality findings to cross-functional teams.

Proficiency with G Suite, Microsoft Office, Google Docs, or similar software tools.

Perks & Benefits:

Life:

• 15 days of vacation*
• 11 National Holidays & 1 extra day for Christmas
• 6 well-being (sick) days*
• 1 Inclusion and Diversity Day

Health:

• Excellent extended health care benefits packages (dental, health check, mental health…)

Company & Office Space:

• State-of-the-art laptops with the tech and tools to easily collaborate
• Be a part of a dynamic company and an internationally recognized brand

About Article

Hi there, we're Article. Since 2013 we've been redefining the furniture industry one sofa at a time.

• Vancouver, Canada is home to our HQ (and our first retail store)
• Ho Chi Minh City, Vietnam is home to our Asia HQ
• Our US and Canadian logistics network serves our customers coast to coast

Artificial Intelligence (AI) in Hiring: At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you. From us, you can expect that humans will carefully review every application. We do not use artificial intelligence or ranking algorithms in our hiring decisions. Criminal Background Checks: Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted. The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.

Work Authorization: Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship. For US-based roles, Article participates in E-Verify

Be Aware of Scam Jobs/ Recruitment Fraud: Click here for more information on Scam Jobs . If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to [email protected] so we can investigate.

Equal Opportunity Statement: At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances. Accommodations: Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing [email protected] . This email is dedicated to accommodation requests only—non-related messages will not receive a response.