Vendor Quality Inspector (casegoods)

Vendor Quality Inspector (Casegoods)

Hi there, we're Article. We're a North American-based furniture company creating remarkably better furniture experiences one sofa at a time. And as the Quality Inspector, you will play a vital role in ensuring that all products meet the company's standards for durability, appearance, functionality, and safety before they reach our customers.

Why We Need You:

In our Quality department, the Quality Inspector will conduct quality inspections and testing at the supplier's manufacturing facility, verify the implementation of corrective actions, provide training to suppliers on quality requirements as needed, and provide support for escalated issues within a specific product category (Casegoods).

Why Article?

While, we sell to the North American market, we work closely with a number of our manufacturing partners throughout Asia. As a result we have an office in Thao Dien, Ho Chi Minh City, Vietnam where we currently have around 70 Particles (people of Article) working.

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company that is redefining the furniture industry. Please note Travel: You will primarily work onsite at our factory for the majority of the week (5 days), with occasional office-based responsibilities as needed We cover transportation to our vendors This is a one-year contract position with the potential to transition to full-time, though it is not guaranteed.

What You'll Do:

1. Verify materials and construction meet Article's specifications and supplier guidelines.
2. Perform inline inspections per Article's requirements.
3. Inspect raw materials (wood, upholstery, hardware) and review material certification and test reports.
4. Check assembly, ensuring joints, fastenings, and components meet quality standards.
5. Inspect finished products, documenting defects in workmanship, functionality, stability, and structure.
6. Conduct strength, durability, and safety tests to ensure quality compliance.
7. Report quality issues to production teams for corrective action.
8. Provide feedback to improve manufacturing processes and prevent recurring defects.
9. Report to the Vendor Quality Lead, adhering to quality processes.
10. Report any health and safety concerns observed at the supplier's factory.

Who You Are:

• Strong knowledge of furniture materials, construction methods, and manufacturing processes.
• Hands-on experience in inspection, testing, quality control, or quality audits.
• Sharp attention to detail with the ability to spot even minor imperfections.
• High discipline in following quality standards, product specifications, and maintaining accurate inspection/testing records.
• Solid quality-first mindset and understanding of how product quality impacts brand reputation.
• Strong problem-solving skills with the ability to identify root causes and suggest improvements (CAPA experience is a bonus).
• Ability to transfer knowledge and train others on inspection techniques and process controls.
• Post-secondary or bachelor's degree in Quality Assurance, Manufacturing, Engineering, or a related field.
• Minimum 2 years of quality control or related experience, preferably in the furniture industry.
• Excellent written and verbal English communication skills, with the ability to convey quality findings to cross-functional teams.
• Proficiency with G Suite, Microsoft Office, Google Docs, or similar software tools.

Perks & Benefits:

Life:

• 15 days of vacation*
• 11 National Holidays & 1 extra day for Christmas
• 6 well-being (sick) days*
• 1 Inclusion and Diversity Day

Health:

• Excellent extended health care benefits packages (dental, health check, mental health…)

Company & Office Space:

• State-of-the-art laptops with the tech and tools to easily collaborate
• Be a part of a dynamic company and an internationally recognized brand

About Article:

Hi there, we're Article. Since 2013 we've been redefining the furniture industry one sofa at a time.

• Vancouver, Canada is home to our HQ (and our first retail store)
• Ho Chi Minh City, Vietnam is home to our Asia HQ
• Our US and Canadian logistics network serves our customers coast to coast