Warehouse Supervisor

Warehouse Supervisor

As a Warehouse Supervisor, you'll supervise Warehouse Associates who will unload containers of boxed furniture, organize the warehouse, and stage outgoing orders for our delivery partners.

Article's Warehouse department receives all our boxed furniture, inspects and adds the inventory to our system, then stores all our boxed furniture which is then loaded into delivery trucks - they ensure the right products are going to the right customers.

As Warehouse Supervisor you will have a high level of autonomy, we call it having an Ownership Mindset, where you're trusted to solve problems to ensure a safe and great working environment for your team while putting the customer at the heart of how we work - Customer Obsession.

Schedule: Monday - Friday (2:30 PM - 11 PM) 3rd Shift

Location: 292031 Wagon Wheel Blvd, Balzac, Alberta, T4A 0E2

Team Size: 15+

You'll be leading a team of 2 Warehouse Leads and around 13-15 associates.

Following safe work procedures and ensuring the team works safely at all times

Setting expectations and providing support to the warehouse team and ensuring compliance with Article policies and regulations

Hiring, training, coaching, and developing the Warehouse Associates and Leads

Determining staffing levels and assigning workload

Identifying areas of improvement and establishing innovative or adjusting existing work procedures and practices

Partnering with other departments to execute new initiatives and issue resolution

Investigating, reporting, and acting on safety or customer service issues occurring in your warehouse

Monitoring hours worked, overtime, and ensuring accurate submission of payroll

Developing future leaders on the team to support our growth - you are always sharing your knowledge with the rest of the team

Embodying and demonstrating Article's values and principles in all decision-making and actions

Maintaining accurate inventory through organization and effective processes

Working with dispatch to coordinate and communicate outbound orders to be picked and loaded

Selecting proper container, methods of packing, cushioning and packing procedures

Preparing shipping documents for TL, LTL, and FedEx shipments

Maintaining good housekeeping in work areas

Working alongside your team to unload trucks, process returns, pick orders, and get the job done

Typically 3-5 years in warehouse operations, with a focus on inventory, returns management, or quality control. Previous supervisory experience is a plus.

Strong knowledge of inventory control practices and systems.

Experience with quarantine inventory and furniture quality improvement projects.

Proficiency in warehouse management software (WMS) and MS/Google Suite proficiency.

Excellent communication and training skills.

Analytical mindset with attention to detail.

Ability to lead and motivate a team.

Strong organizational and time management skills

Able to input, retrieve, and analyze data

Able to lift/maneuver up to 100 lbs. of merchandise by yourself

Able to lift/maneuver heavy items (±300 lbs.) with a team member (team lift) and/or proper lifting equipment

A degree in logistics, supply chain management, or business is an asset but not required

Legally able to work in the Canada

You'll start with at least 29 days off between vacation, wellness days, holidays and an Inclusion and Diversity Day

Excellent extended health and dental benefits packages (starts on your first day)

$1000 health/lifestyle spending account for your total physical and mental well-being

We want you to experience the obsession our customers have for Article furniture. You'll enjoy a 45% discount (15% for friends and family, too) on our whole product offering

4% RRSP matched contributions through Wealthsimple

The salary range is $72,000 CAD to $77,000 CAD. The starting salary will be determined by your transferable skills, knowledge, work experience, and the hiring team's budget, which is based on business needs, market compensation data, and internal equity.

Hi there, we're Article. Since 2013 we've been redefining the furniture industry one sofa at a time.

Vancouver, Canada is home to our HQ (and our first retail store)

Ho Chi Minh City, Vietnam is home to our Asia HQ

Our US and Canadian logistics network serves our customers coast to coast