View All Jobs 126
Operations Manager Apprentice - Remote Eligible
Run quality processes to monitor and enforce seller standards effectively.
Remote
Internship
4 weeks ago
Back Market
Back Market is an online marketplace for refurbished electronic devices.
1 Similar Job at Back Market
✨ About The Role
- The Operations Manager Apprentice will work within the Seller Quality team to help enforce quality standards for sellers.
- Responsibilities include monitoring and improving quality metrics and processes to enhance customer experience.
- The role involves performing technical analyses of after-sales service tickets related to hardware issues.
- The apprentice will contribute to designing tools and processes that support merchants in improving their quality.
- The position requires collaboration with account managers to identify and launch actions aimed at enhancing seller quality.
- The apprentice will build resources to support the deployment of quality improvement actions to account managers.
âš¡ Requirements
- The ideal candidate is looking for a 12-month apprenticeship and is currently enrolled in a Master's Degree program.
- A strong data-driven mindset is essential, with the ability to analyze data and build business insights using Excel or Google Sheets.
- Proficiency in English is required, and knowledge of additional languages is considered a bonus.
- Understanding of embedded systems, consumer electronics, and the circular economy is beneficial for this role.
- Strong project management skills are necessary, as the candidate will work with multiple stakeholders in a fast-paced environment.
- The candidate should be organized, detail-oriented, and possess a proactive attitude towards problem-solving.
About Back Market
Back Market is an online marketplace for refurbished electronic devices.