Planning Manager, Ecommerce

Planning Manager, eCommerce

Here at BARK, we love dogs and their people. We're looking to make all dogs happy throughout the entire world. Think Disney for dogs — we make magic for dogs and their people through our products, events, and experiences.

Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we've shipped more than 70 million toys and treats to dogs across the world. We use all that feedback to inform new initiatives and ways to make magic between dogs and their people. Our goal? To be THE Dog Company for every belly-scratch-loving family member.

The Team

The People team is a high-energy, dog-loving group focused on creating a best-in-show experience for candidates, new hires, and team members alike. From sourcing standout candidates to streamlining people programs, we're constantly evolving how we attract, support, and grow our people—all while prioritizing innovation and the pup-first experience.

Who We're Sniffing For

We're looking for a sharp, creative, AI-forward generalist with a nose for recruiting and a passion for people operations. This Manager-level hire will split their time between full-cycle recruiting (especially G&A functions) and core People Ops projects. You'll lead onboarding, dive into HR systems (Workday, Lattice), and support everything from check-ins to compensation cycles.

You're a builder and connector. You thrive in ambiguous, startup-y environments, get joy from fine-tuning processes, and approach problems with curiosity, empathy, and drive. You're equal parts talent strategist and process enthusiast, with a deep respect for the people you support and the tools you use. You'll collaborate across Payroll, Benefits, Comp, IT, and Workplace Experience to ensure smooth, delightful people experiences across the dog park.

Key Duties

• Lead full-cycle recruiting for G&A roles (Finance, Marketing, Creative, Commerce), bringing in thoughtful, curious candidates who thrive in a fast-moving, dog-loving environment.
• Collaborate with hiring managers to define roles, structure interviews, and shape candidate experiences that are clear, efficient, and reflective of our culture.
• Drive adoption and optimization of AI tools to make recruiting smarter, faster, and more inclusive.
• Partner on onboarding to ensure new hires feel welcomed, informed, and equipped to hit the ground running — with clarity on where the treats are (for them and their pups).
• Support People programs across the employee journey — including check-ins, performance reviews, offboarding, and accommodations — with thoughtfulness and precision.
• Manage immigration and compliance processes, ensuring we support employees and their unique situations with care and attention to detail.
• Maintain accurate, compliant data and workflows across Workday, Lattice, and other systems — helping everything run smoothly behind the scenes.

Experience

• 4–6 years of experience in recruiting and people operations across G&A functions (Marketing, Sales, Creative, Finance).
• Proven success in fast-paced or startup environments, ideally in dual recruiting/people experience capacities.
• Experience with Greenhouse (ATS), Workday, and Lattice preferred.
• Demonstrated experience building efficient, structured hiring processes.
• Familiarity with U.S. immigration and compliance processes.
• Comfort working cross-functionally with Comp, IT, Workplace, and other People functions.
• Experience supporting employee lifecycle programs and documentation management.

Skills & Qualifications

• Bachelor's degree in HR, Business, Communications or a related field.
• Demonstrated ability to build scalable recruiting and HR workflows that support people thoughtfully.
• Deep comfort with AI recruiting tools and enthusiasm for modernizing hiring practices.
• Detail-obsessed with a love for process design and continuous improvement.
• Excellent communicator who brings clarity, empathy, and drive.
• Ability to keep things private
• Absolute discretion and confidentiality are essential requirements of this role.
• Must love dogs.

This position is a full-time salaried position located in New York City. We offer health insurance for both you and your pup, 401k, wonderful team lunches, cold brew on tap, and a dog to pet anytime you wish.

The base salary range for this position is $100,000- $115,000/ year. This position is eligible for equity.

This compensation range is based on BARK’s good faith estimate as of the date of this posting and may be modified in the future. Actual pay for this position will depend on a variety of variables including location, travel, internal equity, experience, education, skills and expertise.