✨ About The Role
- The Supply Chain Quality Manager will be responsible for auditing and monitoring service levels with third-party logistics partners.
- They will lead quality assurance matters and drive process improvements across the fulfillment center.
- The role involves collaborating with the CX/DX team to resolve customer defects related to fulfillment and carrier operations.
- The manager will analyze inventory control functions, focusing on quality, safety, and production efficiency.
- They will develop and execute action plans to enhance quality and inventory accuracy on a regular basis.
⚡ Requirements
- The ideal candidate has over 5 years of experience in fulfillment, distribution center operations, or supply chain engineering.
- They should possess relevant experience in e-commerce, retail, or subscription fulfillment operations and have a track record of managing teams.
- A strong understanding of Lean/Six Sigma methodologies is essential for driving quality program management.
- The candidate must demonstrate exceptional leadership and motivational skills, along with a high level of integrity.
- Excellent planning and organizational capabilities are crucial for success in this role.