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Content Lead, Customer Experience Training - Remote Eligible
Lead the creation of engaging e-learning modules for the sales training program.
Remote
Mid-Level
2 weeks ago
✨ About The Role
- The Content Lead will be responsible for developing and executing a comprehensive content strategy aligned with organizational goals and learning objectives.
- This role involves designing, writing, and creating learning curricula that are well-structured and inclusive.
- The candidate will lead the creation of various learning materials, including e-learning modules and instructor-led training materials.
- Collaboration with subject matter experts and stakeholders is key to ensuring the accuracy and eloquence of the content.
- The role requires implementing quality assurance processes to enhance existing content continuously.
âš¡ Requirements
- The ideal candidate will have over two years of experience in instructional design and content development, particularly in a retail or e-commerce environment.
- A strong understanding of sales strategies and the ability to translate that knowledge into effective learning programs is essential.
- The candidate should possess robust project management skills, enabling them to prioritize and manage multiple initiatives simultaneously.
- Excellent communication and collaboration skills are necessary for effective teamwork with cross-functional teams.
- A creative mindset focused on developing engaging and interactive learning experiences will be crucial for success in this role.