✨ About The Role
- The Assistant Manager will lead a team responsible for delivering exceptional service to customers in a luxury jewelry showroom.
- This role involves conducting in-person customer appointments and guiding customers through purchasing decisions.
- The Assistant Manager will be responsible for maintaining high standards of customer service and showroom efficiency.
- The position requires collaboration across various departments, including operations, merchandising, and marketing.
- The role includes problem-solving customer experience escalations and implementing efficiency improvement initiatives.
âš¡ Requirements
- The ideal candidate should have experience managing people in a retail or direct-to-consumer sales environment.
- A proven track record of recruiting and developing high-performing teams is essential for success in this role.
- The candidate must possess excellent written and verbal communication skills, with proficiency in Spanish being a requirement.
- Strong organizational skills and a focus on execution, problem-solving, and process improvement are necessary.
- A passion for providing exceptional customer service and creating positive experiences for customers is crucial.