✨ About The Role
- The Retail Sales Assistant Manager will lead a team of Concierges, Customer Experience Assistants, and Jewelry Consultants.
- This role involves creating personalized experiences for customers in a luxury jewelry showroom.
- The Assistant Manager will assist in achieving sales targets and enhancing customer experience goals.
- Responsibilities include managing customer inquiries through various channels and conducting in-person appointments.
- The role requires collaboration with other departments on special projects related to operations and marketing.
- The Assistant Manager will implement efficiency improvement initiatives to enhance the customer experience.
- The position is located in the Seaport area of Boston, MA, and requires weekend availability.
âš¡ Requirements
- The ideal candidate should have experience managing people in a retail or direct-to-consumer sales environment.
- A proven track record of recruiting and developing high-performing teams is essential for success in this role.
- The candidate should possess a strong passion for customer service and creating positive experiences for clients.
- Excellent organizational skills and a focus on execution and problem-solving are crucial for managing the showroom effectively.
- Strong written and verbal communication skills are necessary to interact with customers and team members.
- The candidate should be a motivated self-starter with the ability to adapt quickly in a dynamic environment.
- A commitment to diversity, equity, and inclusion is important for fostering a positive workplace culture.