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Retail Store Manager

Drive showroom sales performance by analyzing data and implementing strategic initiatives.
King of Prussia, Pennsylvania, United States
Mid-Level
4 weeks ago
Brilliant Earth

Brilliant Earth

An online retailer specializing in ethically sourced and environmentally friendly jewelry.

Job is no longer active
7 Similar Jobs at Brilliant Earth

✨ About The Role

- The Retail Store Manager will lead a team in achieving and exceeding sales goals while fostering exceptional customer experiences. - Responsibilities include recruiting, mentoring, and coaching a team of Customer Experience Assistants, Jewelry Consultants, and Concierges. - The role requires taking full accountability for showroom and office operations, ensuring high standards of customer service and operational efficiency. - The manager will analyze sales data to identify opportunities for improvement and implement strategic initiatives. - Ongoing training, coaching, and performance feedback will be provided to develop the team's skills and capabilities. - The manager will also maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards. - Collaboration across departments is essential to drive business growth and customer satisfaction.

âš¡ Requirements

- The ideal candidate should have proven experience managing people in retail or direct-to-consumer sales, focusing on achieving and exceeding sales targets. - Strong leadership abilities are essential, with the capacity to inspire and develop a high-performing team. - Excellent business acumen is required, along with the ability to analyze data and make strategic decisions. - Exceptional communication skills, both written and verbal, are necessary for effective team and customer interactions. - A robust understanding of CRM software is important for managing customer relationships effectively. - An entrepreneurial spirit and self-starter mindset will contribute to success in this role. - A bachelor's degree or equivalent is preferred, along with an interest in socially and environmentally responsible organizations and products.
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Retail Store Manager
King of Prussia, Pennsylvania, United States
Operations
Job is no longer active
About Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.