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Retail Store Manager
Drive showroom sales performance by coaching and mentoring a dedicated team.
Birmingham, Michigan, United States
Mid-Level
2 weeks ago
Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.
Job is no longer active
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✨ About The Role
- The Retail Store Manager will lead a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet sales targets.
- The role involves driving showroom sales performance by coaching team members and implementing efficiency improvement initiatives.
- The manager will maintain high standards of customer service and showroom operations, ensuring a luxury environment.
- Responsibilities include responding to customer inquiries and conducting in-person appointments to present jewelry.
- The manager will collaborate with various departments to drive business growth and customer satisfaction.
âš¡ Requirements
- The ideal candidate has a passion for providing exceptional customer service and goes above and beyond to enhance the customer experience.
- A successful candidate will have experience managing a team in a retail or direct-to-consumer sales environment, preferably in luxury products.
- Strong communication skills are essential, as the role involves interacting with customers and team members in various formats.
- The candidate should possess a keen eye for detail and a passion for process improvement in a fast-paced work environment.
- A collaborative leadership style is important, as the role requires fostering a positive team environment and developing team members.
Retail Store Manager
Birmingham, Michigan, United States
Operations
Job is no longer active
About Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.