Senior Manager, Supply Chain

Senior Manager, Supply Chain

Based in Toronto, Canada Pooch is a fast-growing pet gear company leading the way in functional, problem-solving products for dogs. From everyday essentials to category-defining innovations, we design gear that meets real needs and raises the bar for comfort, performance, and style in the pet industry.

The Role

We're looking for an experienced Senior Manager, Supply Chain to join our growing organization. The role will report to the Vice President, Operations and will be an integral partner between the Supply Chain and Finance teams with a focus on demand planning, inventory management, and Supply Chain financial analysis.

Core Responsibilities

Key responsibilities include, but are not limited to, the following:

• Demand planning across all channels, with adequate inventory draw-down when possible.
• Seasonal purchase recommendations (Fall/Winter & Spring/Summer).
• Replenishment purchase recommendations.
• Liaise with cross-functions to validate feasibility of mid-to-long-term supply plans and recommend contingency plans.
• Provide analytics support for cross-functions, such as Retail and DTC teams, when required for Supply Chain services.
• KPI creation, measurement, monitoring and analysis of supply-chain related B2C & B2B metrics.

• Prepare the annual Supply Chain budget and updated forecasts throughout the year as necessary.
• Analyze monthly warehouse invoices and perform variance analysis between actuals and budget (i.e. for storage, receiving, warehouse handling, shipping, postage, etc.).
• Support with preparing monthly fulfillment accrual entries.
• Recommend process improvements for budget cost reductions.
• Other miscellaneous analysis.

What You Bring

• Detail oriented: Always proofreads work and sense checks before sharing insights/conclusions.
• Excellent communicator: Strong written & oral communication skills.
• Organized: Organizational and project management skills that help you juggle multiple priorities and stakeholders with ease.
• Relationship Management: Experience in developing & establishing strong working relationships.
• Strong Interpersonal Skills: The ability to collaborate and communicate effectively both internally across functions and externally with business partners.
• Strong Personal Drive: A self-starter who takes initiative to solve problems & identify gaps.
• Multi-Tasker: The ability to manage multiple priorities and deadlines on a daily or hourly basis in a fast-paced environment.
• People Manager: Demonstrated ability to lead, develop, and manage a small team while fostering an inclusive, engaged work environment.

Your Profile

• Minimum 5+ years of experience in a Supply Chain-related role, preferably within a B2C e-commerce environment.
• Experience managing supply chain data, especially demand planning.
• Strong Microsoft Excel skills, including the ability to prepare and maintain a demand planning model and effectively analyze large datasets.
• Deep analytical mindset and problem-solving acumen.
• Ability to work cross-functionally, ensuring data consistency across teams (Finance, Supply Chain, and Sales).
• Capable and competent to present findings to senior leadership.
• Must be able to work flexible hours from time to time to coordinate effectively with suppliers in different time zones.
• A passion for dogs!

What We Offer

• Competitive salary based on experience with full benefits.
• 3 weeks' vacation to start.
• Annual wellness stipend to support your mental and physical well-being.
• Company-wide personal days, sick days, and other Paid Time Off.
• Employee discounts.
• Smart, dedicated team in a small office environment.
• Dynamic office culture with many dogs in the heart of Toronto!
• Hybrid work environment, with one day in office weekly (Note this may evolve over time).
• A fast-paced, mission-driven environment where you'll learn, grow, and make your mark.

Canada Pooch values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Canada Pooch's recruitment process should contact [email protected]. As required by legislation, Canada Pooch will consult with applications requesting such an accommodation to ensure that Canada Pooch's recruitment process considers their accessibility needs.