Procurement + Production Operations Manager - Remote Eligible

Procurement & Production Operations Manager

This role is a key part of our Procurement & Production Operations team, reporting to the Senior Manager, Procurement & Production. You'll manage the Kitchenware and Electrics categories, focusing on supplier performance, production execution, and cross-functional coordination. The role combines operational ownership with process improvement to support scalable growth across Caraway's supply chain.

You are an experienced procurement and supply chain professional with 5+ years in global procurement, vendor management, production operations, or category ownership—ideally within consumer electronics or kitchenware brands. You excel at supplier management, performance optimization, and translating analytics into production and cost optimization strategies. Highly organized and solutions-driven, you bring strong problem-solving and communication skills that foster alignment across cross-functional teams. Proactive, collaborative, and detail-oriented, you thrive in fast-paced environments that require cross-functional alignment and a balance of strategic thinking with executional oversight.

Responsibilities:

• Draft, issue, and manage purchase orders with global vendors, ensuring all specifications, pricing, and timelines are accurate and up to date.
• Monitor production schedules, proactively track progress, and resolve delays through direct coordination with suppliers.
• Communicate production updates and potential risks to cross-functional partners across both new and existing product categories.
• Oversee product sampling logistics—from factory sample requests to internal coordination, review management, and timing communication.
• Maintain and update SKU, inventory, and vendor information in ERP systems, ensuring data accuracy.
• Support inventory planning by optimizing production capacity and coordinating closely with planning teams and vendors.
• Serve as the primary procurement & production contact for designated categories (e.g., Kitchenware and Electrics), ensuring they scale with the same reliability and rigor as core categories.
• Establish and strengthen supplier relationships by developing multi-tier (supplier and sub-supplier) visibility to increase capacity, reduce inefficiencies, and mitigate risks.
• Support cost strategy and pricing discussions with suppliers to enhance competitiveness, stability, and long-term partnership value—translating data insights into actionable procurement decisions.
• Partner with the compliance team to help suppliers navigate evolving trade regulations, documentation requirements, and quality standards across regions.
• Manage and maintain supplier scorecards that evaluate On-Time-In-Full (OTIF), quality, lead time adherence, and responsiveness.
• Collaborate cross-functionally to develop and implement standardized frameworks for supplier onboarding, qualification, and performance review to scale vendor accountability.
• Identify inefficiencies in processes and propose actionable solutions for vendor management, order tracking, or capacity planning.
• Create and maintain SOPs for critical workflows to ensure consistency and scalability.

Knowledge, skills, and abilities:

• 5+ years of experience in global procurement or production operations.
• Demonstrated ability to build and manage supplier networks globally, including coordinating across multiple subvendors and factories, and building redundancy into the supply base.
• Deep experience managing specific product lines or categories, driving supplier performance, cost savings, and measurable financial outcomes.
• Skilled at designing and implementing scorecards, KPIs, and reporting systems that create transparency and drive measurable performance improvements.
• Familiarity with international trade processes and third-party quality control practices.
• Proven ability to break down and present complex Procurement concepts, data, and workflows to team members in simple, digestible ways; expert communication with both internal and external partners.
• Experience managing and executing production operations with vendors in Southeast Asia. Flexibility to work across time zones to align with global operations.
• Proficient in ERP and analytics tools to monitor OTIF, lead times, and cost drivers, collaborating with Planning and Finance teams to translate insights into operational decisions.
• Ability to evaluate supplier capacity against demand forecasts and anticipate risks tied to production constraints or component availability, and recommend proactive mitigation strategies.
• Strong communication and collaboration skills, partnering effectively with Planning, Finance, Logistics, and Product Development to deliver aligned outcomes and proactively address risks.
• Bachelors in Finance, Merchandising, Supply Chain Management or similar field preferred.
• Ability to speak Mandarin a plus, but not required.

The anticipated base salary range for this role is $90,000 - $110,000. Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to: skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.