Retail Sales Lead - Remote Eligible

Retail Sales Lead

In the role of Retail Sales Lead you will be responsible for managing, selling, and growing a portfolio of Caraway’s existing accounts and programs, as well as identifying, selling, and growing select new partner, channel, and business development opportunities. You will report into Caraway’s Chief Strategy Officer, and participate in the overall retail, wholesale, and business development strategies.

The ideal candidate will have a strong strategic account management, sales, and business development background. Excellent organizational skills, and the ability to thrive in a dynamic, fast-paced environment. You are highly knowledgeable about the home goods or lifestyle retail industry and come with established relationships within the Retail space. This person is engaging, genuine, articulate, and professional, and is excited to represent Caraway Home. You are highly proactive, responsive, and collaborative and excel at fostering new and existing partnerships. You’re eager to be hands on, yet strategic in your approach. You’re a great negotiator, have a strong bias to action and execution, and are an entrepreneurial spirit at heart.

Retail Partner Management:

• Act as the primary sales & account management lead a portfolio of Caraway’s existing retail accounts, ensuring extremely strong partnership to these accounts, support, and drive strong growth.
• Proactively manage and build relationships with all retail partners, handling day-to-day communication, support, training, sales, marketing, and all account needs.
• Partner with the Chief Strategy Officer on all accounts, as well as, retail and business development support, execution, and strategy.

Sales Strategy & Execution:

• Partner with existing and new accounts to creatively develop and execute growth plans for each.
• Participate in Caraway’s overall Retail, Omni Channel, and Business Development strategic planning and execution.
• Be entrepreneurial in the support, business development, and growth planning and execution of your owned accounts. Work with the account both at HQ and infield level to learn, support, and scale our business.
• Analyze sales performance metrics and provide insights and recommendations to refine strategies, merchandising, marketing, and enhance sales effectiveness for these accounts as well as Caraway’s internal teams.
• Collaborate with the Caraway team to develop and implement a comprehensive merchandising strategy for retail, ensuring alignment with brand goals and customer needs.

Business Development & Channel Expansion:

• Support the Chief Strategy Officer in identifying and pursuing new retail channel opportunities, partners, sales channels, etc, and contributing to business development initiatives.
• Assist in developing channel-specific sales plans and promotional strategies to expand Caraway’s retail and omni channel footprint.
• Prepare and execute business proposals, sales presentations, and other collateral needed for new and existing retail and business development partnerships.

Sales Support & Administration:

• Prepare presentation materials, sales reports, and other documents required for effective selling and relationship management, as well as internal reporting.
• Optimize and streamline sales processes. Drive strong execution of new account and program set up, and ongoing management on all retail, wholesale, and business development programs. Ensure all retail-related information is current, organized, and accessible to the sales team and relevant stakeholders.
• Leverage data analytics to drive insights and actionable strategies, optimizing product assortment and enhancing overall performance.

Knowledge, skills, and abilities:

• 6+ years of experience in sales or account management, ideally within the retail or consumer goods industry.
• Proven experience with managing retail partner accounts, with a strong understanding of the home goods or lifestyle products market.
• Excellent presentation skills with an eye for detail and the ability to tailor content to various retail audiences.
• Strong organizational skills and ability to prioritize multiple tasks effectively.
• Data-driven and analytical mindset, with a solid understanding of retail sales metrics.
• Ability to work collaboratively with senior leadership and across departments.
• Entrepreneurial spirit with a proactive approach to identifying and solving business challenges.

The anticipated base salary range for this role is $140,000 - $165,000 - Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to: skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.