✨ About The Role
- The Fulfillment Operations Manager will oversee all production departments within the Distribution Center during the B-Shift, which operates from Friday to Sunday.
- Responsibilities include setting daily production goals, managing staffing levels, and ensuring the efficient processing of orders.
- The role requires consistent monitoring of performance metrics such as Units Per Hour (UPH) and Service Level Agreements (SLA).
- The manager will be the primary point of contact for the B-Shift team, facilitating smooth transitions between weekend and weekday operations.
- The position emphasizes creating an engaging and inclusive workplace culture while prioritizing safety protocols.
⚡ Requirements
- The ideal candidate will have 3-5 years of experience in fulfillment or operations, particularly in eCommerce and/or Wholesale environments.
- Strong leadership skills are essential, as the role involves managing a team of 20+ direct reports.
- Proficiency in Microsoft Excel and experience with Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems are required.
- The candidate should possess excellent communication skills to work effectively with internal and external partners.
- A detail-oriented mindset and the ability to thrive in a dynamic, start-up environment are crucial for success in this role.