✨ About The Role
- The Fulfillment Operations Manager will oversee the shipping of all eCommerce, Retail, and Wholesale outbound merchandise.
- This role requires ensuring timely and accurate fulfillment for various channels, including direct orders and brick-and-mortar stores.
- The manager will be responsible for meeting daily production goals and maintaining appropriate staffing levels.
- Communication with internal and external partners is crucial to ensure efficient product dispatch.
- The position involves managing outbound products, ensuring packing and shipping accuracy, and identifying areas for improvement.
⚡ Requirements
- The ideal candidate will have 3-5 years of experience in overseeing eCommerce and/or Wholesale operations.
- A successful applicant will have experience leading a team of 20 or more direct reports.
- Proficiency in Microsoft Excel and familiarity with Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems is essential.
- Candidates should demonstrate strong collaboration, creative-thinking, and adaptability skills.
- Prior experience operating forklifts is preferred, indicating a hands-on approach to operations.