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Sales Operations Manager
Lead the onboarding process for new trading partners onto the EDI platform.
Remote
Mid-Level
$100,000 - 150,000 USD / year
3 weeks ago
Dropps
Dropps harnesses the power of nature to make cleaning products that are convenient, and that really work. By using Dropps, you are helping turn the tide against toxic pollution, plastic waste, and animal cruelty. Oh, and the dirt in your home.
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✨ About The Role
- The Sales Operations Manager will oversee EDI routing and ensure timely processing of orders and invoices.
- This role involves onboarding new trading partners onto the EDI platform and collaborating with external parties for implementation.
- The manager will drive the customer onboarding process from new item setup through product launch.
- Responsibilities include managing customer service requests and maintaining sales order processing.
- The position requires close coordination with the 3PL to ensure compliance with customer order and fulfillment requirements.
⚡ Requirements
- A strong commitment to sustainability and Dropps' mission is essential for success in this role.
- Candidates should have 3-5 years of experience in retail and e-commerce sales operations, particularly in consumer packaged goods (CPG).
- Experience with EDI management, preferably with TrueCommerce or SPS, is required.
- Proficiency in using Netsuite is necessary for effective operational management.
- The ideal candidate should possess excellent communication skills to coordinate with various teams and external partners.
About Dropps
Dropps harnesses the power of nature to make cleaning products that are convenient, and that really work. By using Dropps, you are helping turn the tide against toxic pollution, plastic waste, and animal cruelty. Oh, and the dirt in your home.