✨ About The Role
- The Digital Operations Analyst will provide exceptional customer service and technical support for the Product Life Cycle business community.
- Responsibilities include investigating and resolving data issues, running bulk uploads, and manually updating data in the application.
- The role requires responding to ad hoc requests for reports or master data listings.
- The candidate will focus on Product Lifecycle business user support duties and build relationships with various business teams based in the US and China.
- Effective communication with senior management level business users is a key aspect of the job.
âš¡ Requirements
- The ideal candidate should have exposure to Product Life Cycle user communities such as Product Development and Sourcing teams.
- Strong communication and interpersonal skills are essential for collaborating effectively with internal teams and external partners.
- The candidate should be able to manage multiple tasks and issues simultaneously with a high degree of accountability and professionalism.
- A background in cosmetics and skincare, along with an understanding of e-Commerce user experience, would be beneficial.
- The ability to work independently in a remote environment while demonstrating solid organizational skills is crucial.