Retail Assistant Store Manager

Assistant Store Manager

FASHIONPHILE is revolutionizing the ultra-luxury fashion experience to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the Opportunity

The Assistant Store Manager supports the Store Manager in overseeing daily operations, driving sales, and delivering exceptional customer experiences. This role provides leadership to the sales team, ensures operational excellence, and helps maintain a positive and motivating work environment. The Assistant Store Manager also serves as acting Store Manager in their absence. Responsibilities include:

• Supporting the Store Manager in achieving or exceeding sales targets and key performance metrics
• Leading by example in delivering excellent customer service and building strong client relationships
• Monitoring sales floor activity, coaching associates, and ensuring customer concerns are handled promptly
• Providing ongoing coaching, feedback, and recognition to foster team growth and engagement
• Supporting scheduling to ensure proper coverage
• Overseeing daily store operations, including opening/closing procedures, cash handling, merchandising, and compliance with company policies & procedures

What We're Looking For

• 3+ years of retail experience, with at least 1 year in a supervisory or leadership role
• Strong leadership, communication, and interpersonal skills
• Proven ability to drive sales and meet store goals
• Strong organizational and problem-solving abilities
• Tech savvy with the ability to work with multiple tech devices, Google Drive, and Apple products
• Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays

What We Offer

• Medical, dental, and vision coverage
• FSA options for medical, dependent care, & commuter benefits
• Paid time off, paid sick time, and paid holidays
• 401(k) with a generous match program
• Free life insurance and AD&D
• Long-term disability insurance
• Employee discount