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Customer Project Coordinator, Manufacturing
Coordinate manufacturing orders while ensuring high-quality customer service and communication.
Various
Junior
1 month ago
Fictiv
Fictiv is a platform that connects manufacturers with customers for fast and efficient prototyping and production.
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✨ About The Role
- The Customer Project Coordinator will support US-based customers across various industries and collaborate with global manufacturing teams.
- Responsibilities include managing customer relationships to ensure a seamless experience and supporting program management teams in task execution.
- The role involves case management, where the coordinator will handle multiple manufacturing orders concurrently.
- Effective communication between customers, primarily mechanical engineers, and internal stakeholders is a key aspect of the job.
- The position offers opportunities for skill development in project management, customer relationship management, and understanding the manufacturing industry.
âš¡ Requirements
- A successful candidate will have a Bachelor's degree in Mechanical Engineering and 1-3 years of relevant experience, preferably in the manufacturing industry.
- The ideal individual will thrive in a fast-paced operations environment, demonstrating strong organizational and time management skills.
- Excellent communication skills, both written and verbal, are essential, with the ability to adapt communication styles to different audiences.
- A self-starter mentality is crucial, as the role requires a hands-on approach and a drive to exceed client expectations.
- The candidate should be passionate about continuous learning, particularly in the manufacturing ecosystem and New Product Development process.
About Fictiv
Fictiv is a platform that connects manufacturers with customers for fast and efficient prototyping and production.