✨ About The Role
- The Retail FT Keyholder will set the standard for exceptional customer service and represent the Framebridge brand in retail stores.
- They will support the onboarding and training of retail associates to ensure a high level of service.
- The role involves executing and improving operational activities to meet customer experience and financial goals.
- The keyholder will apply excellent communication skills to build relationships with customers and coach retail associates.
- They will demonstrate deep product knowledge and provide design advice to customers while training associates to do the same.
âš¡ Requirements
- The ideal candidate has experience as an assistant manager or key holder in a customer service, retail, or hospitality role.
- They possess strong interpersonal, communication, and relationship-building skills, making them engaging and influential.
- Adaptability and a willingness to work flexible hours, including evenings and weekends, are essential traits.
- A strong analytical mindset and problem-solving skills are necessary for delivering positive business results.
- An interest in design and a passion for working in a creative environment will contribute to their success.