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Retail Store Manager: South Austin
Coordinate in-store events to enhance customer engagement and promote the Framebridge brand.
Austin
Mid-Level
1 month ago
Framebridge
An online platform that offers custom framing services for artwork, photos, and other memorabilia.
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✨ About The Role
- The Store Manager will be responsible for setting the standard of exceptional customer service in retail stores.
- This role involves recruiting, interviewing, hiring, onboarding, and training retail associates.
- The manager will develop, execute, and continuously improve operational activities to meet customer experience and financial goals.
- Close collaboration with the manufacturing facility is required to ensure seamless omni-channel operations.
- The manager will coordinate in-store events with the marketing team and answer customer questions while troubleshooting issues.
- The role includes offering suggestions to innovate and improve the retail experience.
- The Store Manager will be responsible for delivering the company's 100% happiness guarantee.
âš¡ Requirements
- The ideal candidate will have a minimum of 3 years of experience as a Store Manager in a customer-facing sales or hospitality setting.
- A strong background in managing customer service, retail, or hospitality roles is essential for success in this position.
- The candidate should possess excellent leadership abilities and be excited about building and coaching a high-performing retail team.
- Strong analytical and problem-solving skills are necessary to deliver positive business results.
- An engaging personality with strong interpersonal and communication skills will help in building relationships with customers and coaching retail associates.
- A keen interest in design and a creative mindset will be beneficial in this role.
- The candidate should be adaptable and willing to work flexible hours, including evenings and weekends.
About Framebridge
An online platform that offers custom framing services for artwork, photos, and other memorabilia.