FSQA Manager (w/m/d/x)

FSQA Manager

As an FSQA Manager, you will take on a hands-on role in the maintenance and continuous improvement of our food safety management system as well as our product quality control processes. Your main responsibility is to oversee, implement, and conduct quality control processes throughout the entire product lifecycle. You will work cross-functionally, including with various teams in the warehouse, procurement, and suppliers.

In addition, you will serve as the deputy for the Senior Manager FSQA and ensure the continuity of operations during his absence.

Please note that the job requires working during regular business hours, which includes on-call duty on weekends.

Additionally, please note that this is a parental leave replacement and the position is limited to 12 months.

Your Responsibilities

• You will make decisions on escalated ICS tickets and ensure that deviations are quickly resolved.
• You will work closely with the operations team and cross-functional teams to achieve quality goals, comply with regulations, and coordinate necessary actions for product deviations.
• You will identify supplier non-conformities and proactively address them by conducting root cause analyses and implementing appropriate corrective and preventive measures.
• You will conduct risk analyses, evaluate error rates, and create the inbound plan.
• You will create or update policies, SOPs, procedures, and actively implement quality processes, including support for the specialized audit program (e.g., destructive testing).
• You will assist with product sorting in case of escalations and handle and recategorize incorrect "warm complaints."
• In close collaboration with the international FSQA teams, you will manage strategic projects and ensure their successful implementation on-site.
• You will investigate cold chain failures, initiate improvement initiatives, and ensure the implementation of strategic quality measures on-site.
• You will contribute your expertise in regular meetings with the management team of the distribution center.

Your Profile

• Completed degree in food technology, quality management, or a comparable qualification
• Several years of experience in food safety and quality management, ideally in the food industry or logistics
• In-depth knowledge of HACCP (Hazard Analysis and Critical Control Points), food safety standards, and related regulations
• Analytical thinking and experience in root cause analysis and process optimization
• Strong communication skills and confident demeanor in dealing with internal and external stakeholders
• With your hands-on mentality, you like to get involved operationally, implement quality processes, and lead improvement initiatives
• Organizational skills, resilience, and willingness to occasionally work on-call weekends (phone)
• You speak fluent German (C1 level) and good English (at least B2 level)

What We Offer You

• A comfortable workplace with a great team in Barleben near Magdeburg
• Discounts on our HelloFresh meal kits
• Development opportunities through internal training and an annual team budget for further education
• Comprehensive onboarding
• Competitive salary and possibly shift allowances
• 30 days of vacation
• Fun at team events
• Discounted fitness offers with Urban Sports Club or John Reed
• Wellness initiatives through partnerships with Headspace app and Spill
• Company pension plan
• Monthly subsidy for the Germany ticket
• Selgros card
• Personal safety equipment
• Cafeteria at the location

Are You Also Hungry For More?

Apply now with your complete application documents, even without a photo and without specifying specific characteristics such as nationality or gender. Language certificates and documents regarding residence and work permits can be submitted if desired.

We look forward to you!

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