[us - dc] Operations Manager

Operation Manager

Hello Fresh Newark NJ Night availability required

You will...

Provide cross-functional leadership from the front lines and immerse yourself in the trenches to optimize productivity, promote growth, encourage innovative ideas, and inspire change

Map out, drive and continuously improve the day-to-day operations in a hyper-growth environment, effectively engaging, motivating and directing the team to ensure on-time and accurate delivery of customer orders

Manage dynamic and cross-functional teams to better assess the daily operations of Production and Fulfillment teams

Ensure adherence to OSHA, GMP, SQF, food safety, and facility compliance while meeting operational goals and continuously improving production

Coordinate product flow to drive the efficient process of receiving, storing, and distributing materials to departments

Ensure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse

Drive a customer-first environment focused on and committed to delivering the highest quality product to our customers

Analyze shift performance to identify operational opportunities, trends, and potential cost-saving improvements

Partner with Production Planning team to execute devised production plans and adjust sequencing based on business need when necessary

You are...

Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization

Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas

Strategic: you're a critical thinker who uses logic to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans

Customer-focused: you understand the importance of customer experience and delivering the planned customer outcomes with the highest level of customer care and customer satisfaction

You have...

5+ years of operations management experience within manufacturing or production plant (food/beverage/perishables/CPG/eComm)

Bachelor's Degree required; High school diploma or GED required

Proven success with managing 150-200+ employees in a hyper-growth organization - our culture is a critical part of our success, and you need to help drive it

Comprehensive background in production, assembly, pick/pack, shipping, receiving

Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation a plus)

Continuous Improvement/Lean Manufacturing advocate efficient people & project management skills (Six Sigma, APICS, Kaizen certification preferred)

Strong proficiency Microsoft Excel

You'll get...

Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities

Generous PTO and flexible attendance policy

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor)

Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain