Warehouse Manager

Warehouse Manager

The Warehouse Manager oversees the strategic operations within the functional areas of receiving, shipping, storage/distribution of goods, and logistics. The Warehouse Manager directs activities and provides coaching and guidance to associates, leads, and supervisors. The Warehouse Manager works alongside and with the team, providing guidance as needed to ensure maximum productivity. The Manager works with senior management to complete the given directives of the Company. The Manager is responsible for ensuring compliance with all safety, GMP, and SQF policies/procedures, as well as adherence to PPE/hygiene policies. This managerial position is expected to cultivate a culture in line with Hello Fresh's core values.

You will...

• Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints
• Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity
• Performing internal audits
• Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs
• Create and implement processes and procedures
• Relay quality philosophy to all warehouse personnel
• Maintain an active role in internal continuous improvement teams
• Design, develop and implement warehousing training programs based on quarterly performance reviews
• Interact with procurement to ensure an adequate supply of all inventory and ingredients
• Addressing nonconformities from previous internal and external audits
• Conducting a management review of the warehouse essential functions
• Following-up on and closing pending preventive and corrective action requests
• Ensuring that documentation and design controls are appropriate for the organization
• Assisting the management team and provide support as necessary
• Provide all associates with the necessary tools, proper training, and corrective direction

You are...

• Leadership: train and develop a large group of employees
• Performance Management of warehouse employees
• Problem Solving/Analysis
• Detailed Oriented and Results Driven
• Communication Proficiency: speak to employees with tact and diplomacy
• Time Management: tracking/monitoring production and maintaining productivity
• Technical Capacity: computer literacy to input information into the computer
• Learning Orientation: able to take direction and relay information to employees

At a minimum, you have...

• Bachelor's degree & related management work experience required.
• At least 5+ years of supervisory management experience running a warehouse
• Meal kit industry work experience a plus
• Google Suite/Microsoft Office

You'll get...

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.