✨ About The Role
- The IT Operations Engineer will be responsible for maintaining the stability and integrity of in-house information systems that support core organizational functions.
- This role involves implementing security policies and procedures to ensure the safety of systems and employees.
- The engineer will work closely with cross-functional partners to identify efficiencies and execute improvements to internal systems.
- Responsibilities include building and maintaining standard operating procedures (SOPs) and other internal reference documentation.
- The position requires participation in on-call rotations to reflect the company's commitment to patient well-being.
⚡ Requirements
- The ideal candidate will have a bachelor's degree in Computer Science, Information Systems, or relevant work experience.
- A minimum of 4-6 years of IT experience is required, demonstrating the ability to operate successfully in a high-growth and fast-paced environment.
- Strong technical knowledge of both Mac OS X and Windows is essential, along with experience in user-centric customer support.
- The candidate should possess excellent communication skills, both verbal and written, to effectively collaborate with various teams.
- A proactive approach to evaluating and implementing security measures is crucial for safeguarding sensitive data.