Program Manager, Ops & Engineering - Remote Eligible

Program Manager

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS."

About the Role:

We are seeking a proactive and detail-oriented Program Manager to help lead cross-functional execution of sterile and non-sterile compounding initiatives within our 503A and 503B facilities. This role is critical in ensuring project delivery across capital buildouts, equipment installs, tech transfers, and process improvements, all while maintaining compliance and operational efficiency. The ideal candidate will bring a strong background in project/program management within GMP-regulated environments and will serve as the central point of coordination across engineering, quality, operations, and external vendors.

You Will:

Program & Project Management

• Support and coordinate planning and execution of tasks within capital and operational programs in sterile and non-sterile compounding environments, in partnership with the lead engineer.
• Track integrated project plans, including timelines, milestones, risk mitigation actions, and deliverables.
• Maintain up-to-date visibility into budgets, spend forecasts, change logs, and schedule deviations; escalate concerns early.
• Ensure timely follow-up and closure of assigned tasks across cross-functional teams.

Cross-Functional Execution

• Drive collaboration between engineering, validation, quality, pharmacy, and manufacturing teams to align resources and resolve blockers.
• Facilitate weekly syncs, issue logs, and decision-making frameworks to ensure timely project delivery.
• Serve as liaison to external consultants, vendors, and contractors during equipment selection, installation, and qualification.

Compliance & Documentation

• Ensure programs comply with cGMP, USP 795 & 797 & 800 and applicable FDA requirements.
• Track and manage change controls, deviations, and CAPAs related to capital projects and operational launches.
• Support audit readiness by ensuring accurate documentation, traceability, and resolution of program risks.

Facility & Equipment Enablement

• Oversee execution of cleanroom and process suite buildouts for sterile and non-sterile compounding.
• Coordinate readiness for equipment FATs, SATs, and site commissioning.
• Partner with validation and engineering teams for timely completion of IQ/OQ/PQ.

Communication & Reporting

• Prepare and deliver concise program status reports to senior leadership.
• Maintain dashboards, Gantt charts, risk registers, and other program governance tools.
• Communicate across stakeholders with clarity and urgency to manage changing priorities and constraints.

You Have:

• Bachelor's degree in Engineering, Project Management, or a related technical discipline.
• 5+ years of experience managing cross-functional projects or programs in GMP pharmaceutical manufacturing (sterile and non-sterile).
• Proven success in managing capital projects, equipment installations, and product launches within 503A/503B or CDMO environments.
• Strong understanding of sterile compounding workflows, cleanroom classifications, and aseptic processing best practices.
• Working knowledge of USP 795, 797 & 800, cGMP, 21 CFR Part 210/211, and validation lifecycle documentation.
• Excellent organizational and problem-solving skills; ability to manage multiple concurrent initiatives and conflicting priorities.
• Proficiency in project management tools such as Smartsheet, MS Project etc. to produce Gantt charts and action trackers for concurrent projects.
• Strong written and verbal communication skills; ability to influence cross-functional teams and drive accountability.
• Ability to gather and document requirements, track comments and get approvals from different stakeholders to maintain accountability.

Nice to have:

• PMP certification or equivalent.
• Experience with cleanroom facility buildouts, environmental monitoring systems, and process utility commissioning.
• Familiarity with pharmacy operations, hazardous drug handling, or compounding regulatory frameworks.
• Willingness to travel as needed to other sites in the US to support execution and oversight. Up to 30%.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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