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Retail Floor Lead

Lead the team to deliver exceptional outdoor adventure retail experiences
Washington DC
Junior
17 hours agoBe an early applicant
Huckberry

Huckberry

An online retailer specializing in men's apparel, gear, and lifestyle products with a focus on adventure and outdoor activities.

Floor Lead

We're looking for a passionate and experienced Floor Lead to join our team at our Georgetown location. This is a keyholder position for someone ready to take the next step in their retail career. You'll be a leader on the sales floor, mentoring associates and driving sales, all while helping customers discover the perfect gear for their adventures.

You may be a good fit if:

  • You're a natural storyteller and a sales-driver, with a proven ability to lead by example
  • You are a problem-solver who isn't afraid to get scrappy and think outside the box
  • You thrive in a dynamic, fast-paced environment and are excited to help lead the Huckberry experience in our first brick-and-mortar location
  • You are a reliable and responsible individual trusted to open and close the store

Responsibilities:

  • Oversee the sales floor and guide the team
  • Model exceptional customer service, acting as a role model for the team in building rapport and offering personalized recommendations
  • Personally drive sales and motivate the team to achieve daily sales goals and performance metrics
  • Serve as a floor leader, handling escalated customer issues, complex transactions, and making decisions to support a positive customer experience
  • Provide on-the-floor coaching, training, and mentoring to Retail Associates on product knowledge, sales techniques, and store standards
  • Maintain expert-level knowledge of Huckberry's product offerings and brand stories
  • Assist leadership in executing visual merchandising, ensuring the store is clean, organized, and visually appealing
  • Support inventory management processes, including stock replenishment, receiving, and participating in stock counts
  • Serve as an expert on the POS system, troubleshooting basic issues and ensuring transaction accuracy
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Retail Floor Lead
Washington DC
Operations
About Huckberry
An online retailer specializing in men's apparel, gear, and lifestyle products with a focus on adventure and outdoor activities.