Senior Manager, Wholesale Operations & Partner Success

Senior Manager Of Wholesale Operations & Partner Success

Huckberry is looking for a seasoned leader and strategic operator to help scale our wholesale business. As the Senior Manager of Wholesale Operations & Partner Success, you'll be the bridge between our internal teams and our national retail partners. You are more than a manager; you are a brand steward—someone who combines operational rigor with a deep commitment to ensuring our partners succeed and our brand is represented with intention at every touchpoint.

The ideal candidate is a high-level problem solver who thrives at the intersection of logistics and relationship-building. You'll lead the charge in translating high-level strategy into flawless execution, ensuring that as we grow, we remain a trusted, reliable partner. In this position, you will report to the VP of Wholesale.

Preference for Austin-based, but open to remote candidates who are able to frequently travel to Austin HQ.

Responsibilities

Drive Operational Excellence: Lead the charge on flawless execution for national accounts, ensuring every launch and seasonal transition is handled with precision and grit

Be the Cross-Functional Glue: Partner across Sales, Marketing, Product, and Ops to align timelines and ensure every internal team is rowing in the same direction for our partners

Steward Partner Success: Cultivate deep, trusted relationships with national retailers, serving as their primary advocate and strategic advisor to help them win with Huckberry

Protect the Brand in the Wild: Ensure our brand story is told correctly at every touchpoint by guiding partners on merchandising, storytelling, and in-store presentation

Build the Blueprint for Scale: Establish and refine the workflows, tools, and best practices that allow our wholesale organization to grow without losing its soul

Translate Field Intelligence: Be the "eyes and ears" in the market, turning partner feedback and sell-through data into actionable recommendations for our Product and Merch teams

Own the GTM Toolkit: Manage the heavy lifting of GTM readiness—from coordinating samples and selling tools to ensuring total data integrity in our ERP/OMS systems

Anticipate & Solve: Stay three steps ahead of operational risks, implementing proactive solutions before they can impact our partners or our bottom line