Sr. Quality Engineer

Sr. Quality Engineer

Key Responsibilities

• New Product Introduction (NPI) Quality
• Work closely with hardware and software engineering, manufacturing, and customer support teams to spot potential issues early, implement improvements, and make sure real-world feedback helps shape product development.
• Lead and execute qualification and reliability testing to ensure product readiness for manufacturing and launch.
• Facilitate risk assessments and validation reviews to identify and mitigate potential quality and safety concerns.
• Develop and implement quality controls and inspection plans in collaboration with contract manufacturers and internal teams.
• Coordinate regulatory and product safety efforts, working with legal counsel and external certification bodies.
• Monitor quality metrics during early production stages, analyze data, and recommend design or process improvements to enhance reliability.
• Sustaining and Operational Quality
• Oversee the quality and performance of in-market products, ensuring customer satisfaction and long-term reliability.
• Improve and develop internal quality processes to enhance product reliability, streamline defect resolution, and ensure consistent quality standards across all products.
• Maintain clear and timely communication with stakeholders, providing visibility into quality metrics and escalating critical issues when necessary.
• Track and analyze field performance data, including the evaluation of returned products, to identify trends, resolve issues, and implement corrective actions.
• Collaborate with customer support, hardware engineering, and field service teams to address and prevent recurring quality concerns.
• Drive continuous improvement initiatives by developing and refining internal quality processes, ensuring lessons learned are integrated into future product designs and manufacturing workflows.
• Skills and Qualifications
• 5-7 years of experience in quality engineering, with a focus on new product introduction and sustaining quality disciplines.
• Strong technical foundation in electromechanical systems and manufacturing quality principles.
• Familiarity with risk assessment methodologies (e.g., FMEA), validation processes, and product safety strategies.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent communication and collaboration skills to effectively work across multiple disciplines.
• Experiencing working with manufacturing partners in Asia and ability to take evening and morning calls as needed. Self-starter with a proactive attitude, capable of balancing independent work and team coordination.
• Experience with PLM systems and regulatory certifications.
• Experience with complex consumer electronics is a plus.