Ad Operations Lead

Ad Operations Lead

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

Qualifications

• 4–6 years of experience in Ad Operations, Marketing Technology, or Digital Media (agency or in-house)
• Deep understanding of pixels, tagging, tracking infrastructure, feed management, and conversion APIs
• Proficiency in Ads Managers, Business Managers, and tag management tools (GTM, GA4, Meta Events Manager, etc.)
• Strong problem-solving and troubleshooting skills across data flow and measurement systems
• Excellent communicator who can translate technical concepts for non-technical audiences
• Experience collaborating cross-functionally with marketing, analytics, engineering, and vendor partners
• Bonus: Experience with Shopify, Blotout, OneTrust, or other privacy/signal management tools

Responsibilities

• Own and maintain the health of all tracking pixels, SDKs, and data feeds across paid media platforms (Meta, Google, TikTok, Pinterest, etc.)
• Ensure accurate event and conversion tracking; troubleshoot discrepancies in attribution and signal strength
• Partner with internal teams and vendors (e.g., Blotout, Shopify, OneTrust) to ensure data privacy compliance while maintaining marketing efficiency
• Monitor, audit, and optimize product feeds and catalog integrations for dynamic ads and performance programs
• Collaborate with channel leads to diagnose and resolve tracking or measurement issues quickly
• Coordinate with platform reps and external partners to escalate and resolve technical issues efficiently
• Manage UTM governance, tracking templates, and campaign tagging consistency across platforms
• Support CAPI and server-side implementations, ensuring robust signal flow and redundancy
• Document and evolve Ad Ops best practices to scale technical excellence across the marketing organization

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.