✨ About The Role
- The Floor Lead will play a key role in ensuring exceptional customer service and coaching the retail team.
- Responsibilities include managing sales floor operations and supporting the management team in driving sales and client engagement.
- The role involves executing and coaching others on selling programs while maintaining a strong presence on the sales floor.
- The Floor Lead will assist in implementing customer-centric campaigns and maintaining relationships with clients.
- Operational tasks include managing merchandise, overseeing inventory, and ensuring compliance with standard operating procedures.
âš¡ Requirements
- The ideal candidate has experience in a high-volume retail environment, demonstrating the ability to manage and motivate a team effectively.
- Strong organizational and analytical skills are essential for maintaining operational processes and achieving business goals.
- A creative and adaptable mindset is necessary to think quickly and develop action plans for potential challenges.
- Excellent people skills are crucial for building connections with customers and fostering a positive team atmosphere.
- The candidate must be physically capable of standing for long periods and lifting heavy items as required by the role.