✨ About The Role
- The Supply Chain Supervisor will oversee all aspects of distribution and fulfillment center operations at Moda Operandi.
- This role involves ensuring the timely processing of outbound orders and customer returns.
- The supervisor will implement mid-to-long term supply chain strategies to enhance business growth.
- Excellent internal and external customer service is a key responsibility of this position.
- The role requires resolving issues related to customer orders, new merchandise receipts, and returns.
- The supervisor will work closely with the Director of Supply Chain to maintain operational excellence.
- Adherence to service level agreements (SLAs) by the distribution/fulfillment provider is essential.
- The position is based in the distribution center located in Masbeth, NY, with a Monday through Friday schedule.
⚡ Requirements
- The ideal candidate will have over three years of experience in a supervisory role, demonstrating leadership capabilities.
- Experience in a retail environment, whether online or brick-and-mortar, is highly desirable.
- A background in supply chain management within the luxury goods industry will be advantageous.
- Proficiency in Microsoft Excel and intermediate computer literacy are essential for this role.
- The candidate should possess strong communication skills, with fluency in English and Spanish being a plus.
- A detail-oriented mindset and the ability to take initiative are crucial for success in this position.
- The candidate should be a creative problem solver who can work independently without direct oversight.
- A calm demeanor and a positive attitude will contribute to a collaborative work environment.