✨ About The Role
- The QA Manager will lead the Consumer Complaint and Adverse Event Management Program at Nutrafol.
- Responsibilities include managing consumer complaints and adverse events, ensuring compliance with FDA guidelines.
- The role involves filing serious adverse event reports and conducting assessments and investigations.
- The manager will track and trend adverse events and monitor key performance indicators.
- Collaboration with third-party medical advisors and vendors is a key aspect of the position.
- The role requires preparation for internal and third-party audits and regulatory inspections.
- The manager will also participate in cross-functional teams and assist with ad hoc projects as needed.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree in quality assurance, science, medical sciences, pharmacology, or a related field.
- A minimum of 5 years of direct experience in US dietary supplement or Consumer Healthcare Quality is essential.
- The candidate should possess strong knowledge of US FDA guidelines and regulations regarding consumer complaints.
- Hands-on experience in adverse events compliance and GMP standards is required.
- The successful individual will demonstrate strong analytical, organizational, and critical thinking skills.
- Excellent written and verbal communication skills in English are necessary for effective collaboration.
- A self-motivated attitude with critical attention to detail and deadlines is crucial for this role.