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Director Of Logistics And Order Fulfillment - Remote Eligible
Develop and implement strategies to streamline retail processes and enhance customer satisfaction.
Remote
Senior
1 month ago
Once Upon a Farm
A company that offers organic and nutritious baby food made from fresh fruits and vegetables.
3 Similar Jobs at Once Upon a Farm
✨ About The Role
- The Director of Logistics and Order Fulfillment oversees retail and direct-to-consumer operations, customer service, and logistics functions.
- This role manages end-to-end retail operations, including order fulfillment, inventory management, and customer support.
- You will lead the retail customer service team and establish standards for high-quality support across all customer touchpoints.
- The position involves managing logistics operations, including warehousing, shipping, and distribution for cost-effective order fulfillment.
- You will collaborate with marketing and sales to enhance customer experiences across channels.
âš¡ Requirements
- You have a proven track record in managing customer service, DTC operations, and logistics, ideally in retail or e-commerce.
- You possess strong analytical, communication, and leadership skills that help build solid foundations for operations and service standards.
- You are motivated and result-oriented, always focused on continuous improvement.
- You have experience collaborating across teams to drive efficiency without compromising service standards.
- You understand how to optimize processes and improve the supply chain to enhance customer satisfaction and loyalty.
About Once Upon a Farm
A company that offers organic and nutritious baby food made from fresh fruits and vegetables.