Senior IT Delivery & Planning Lead - Remote Eligible

Description

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work - both in and out of the office.

We are looking for a Senior IT Delivery & Planning Lead responsible for coordinating resources, scheduling, and aligning priorities across all Customer Experience Technology (CXT) team activities, from JIRA request intake, sprint planning, and management to project-based initiatives in partnership with the Member Experience (MX) organization. Reporting to the Director of Customer Experience Technology, this role ensures that the team meets diverse organizational needs, balancing proactive project work with critical operational support in MX. The Senior IT Delivery & Planning Lead will lead strategic planning and resource allocation, proactively shape delivery standards, and mentor team members on best practices. The role applies agile project management methodologies for structured project workstreams and leverages Kanban methods to manage and prioritize more reactive, run-the-business tasks efficiently.

What you will do:

• Operational Priorities & Roadmap: Creating and maintaining a roadmap for projects and operations, using agile planning, and managing vendor communication.
• Stakeholder Management: Coordinating requests, communicating updates, and facilitating roadmap presentations with stakeholders.
• Agile Project Management: Leading agile practices like sprints and retrospectives to ensure progress.
• Resource Planning: Developing and adjusting resource plans based on project needs and operational demands.
• Continuous Improvement: Streamlining processes and using feedback to enhance team practices and efficiency.

This is a remote US role with a preference for candidates based in the San Francisco Bay Area, on at least in the Pacific Time Zone. Oura employees in major cities (like San Francisco or San Diego) occasionally gather informally at local co-working locations.