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Senior Manager, Global Reverse Logistics - Remote Eligible
Refine and scale the return processes to enhance customer satisfaction and operational efficiency.
Remote
Senior
1 week ago
Oura
A company that specializes in smart rings for tracking sleep, activity, and overall health.
3 Similar Jobs at Oura
✨ About The Role
- The Senior Manager of Global Reverse Logistics will refine and scale return processes for efficiency and customer satisfaction.
- The role involves optimizing operations to meet the unique demands of reverse logistics.
- The candidate will support the design and implementation of logistics systems that address challenges like product refurbishment and quality checks.
- Data analysis and reporting will be key responsibilities, focusing on identifying bottlenecks and supporting strategic decision-making.
- Continuous process improvement will be expected, leveraging data and industry best practices.
âš¡ Requirements
- The ideal candidate will have extensive experience in reverse logistics and supply chain management.
- A strong analytical mindset is essential for developing metrics and reporting tools to monitor performance.
- Proven ability to collaborate across various teams, including supply chain, operations, and customer service, is crucial.
- Experience in designing and implementing logistics systems tailored for reverse operations is highly desirable.
- A customer-centric approach is necessary to ensure that returns and exchanges enhance overall satisfaction.
Senior Manager, Global Reverse Logistics - Remote Eligible
Remote
Transportation & Warehousing
About Oura
A company that specializes in smart rings for tracking sleep, activity, and overall health.