✨ About The Role
- The Principal Product Manager will shape and execute the digital retention strategy to optimize customer lifetime value.
- This role involves leading initiatives to enhance customer experience, focusing on subscription self-service and membership offerings.
- The candidate will collaborate with various teams, including Technology, Data, and Customer Experience, to ensure alignment on retention strategies.
- A culture of experimentation will be driven by leading A/B testing and monitoring key performance indicators for retention initiatives.
- The role requires ownership of the end-to-end product lifecycle for retention-related initiatives, ensuring high-quality and scalable solutions.
âš¡ Requirements
- The ideal candidate will have 7-10 years of Product Management experience, particularly in retention strategy or subscription product management.
- A strong analytical mindset is essential, with the ability to leverage diverse data sources to inform product decisions.
- The candidate should possess exceptional communication skills to effectively manage stakeholders and influence cross-functional teams.
- A self-starter attitude is crucial, thriving in fast-paced environments and proactively identifying opportunities for improvement.
- Familiarity with agile development methodologies and subscription management systems will be beneficial.