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Customer Supply Chain Specialist
Coordinate with wholesale customers to streamline order processing and enhance customer satisfaction.
Remote
Junior
$45,100 - 53,000 USD / year
1 month ago
Purple
A company that specializes in innovative sleep products and mattresses.
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✨ About The Role
- The Customer Supply Chain Specialist will be responsible for processing orders accurately and in a timely manner.
- This role involves developing and maintaining strong relationships with wholesale customers to enhance loyalty and retention.
- The specialist will coordinate with buyers to obtain and process purchase orders effectively.
- They will act as a liaison between customers and various internal teams, including production and fulfillment.
- The position requires proactive communication regarding order status, delays, and concerns to ensure customer satisfaction.
âš¡ Requirements
- The ideal candidate should have strong communication skills to effectively liaise between wholesale customers and internal operations teams.
- A customer-centric mindset is essential, with the ability to empathize and address customer pain points promptly.
- Experience in supply chain management or order processing would be beneficial for understanding the order flow process.
- The candidate should be proactive in identifying areas for process improvement and automation.
- A collaborative spirit is important, as the role involves working closely with account managers and other teams.
About Purple
A company that specializes in innovative sleep products and mattresses.