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Customer Experience Intern - Remote Eligible

Assist in optimizing the overall customer journey through data analysis and feedback implementation.
Amsterdam
Internship
€900 gross per month
2 weeks ago
Qogita

Qogita

Connect with thousands of suppliers and save time and money with our one-stop wholesale marketplace for branded products.

Job is no longer active
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✨ About The Role

- As a Customer Experience Intern, you will respond promptly and professionally to customer inquiries across various communication channels. - You will collaborate with cross-functional teams to resolve customer issues and ensure timely resolutions. - Assisting in identifying trends and areas for improvement in the customer experience journey will be part of your responsibilities. - You will contribute to the development and implementation of customer service policies and procedures. - Supporting initiatives aimed at enhancing overall customer satisfaction and loyalty will be a key focus of your role.

⚡ Requirements

- The ideal candidate is a proactive and inquisitive individual who is passionate about delivering exceptional customer experiences. - Strong communication skills, both written and verbal, are essential for effectively addressing customer inquiries and concerns. - A problem-solving mindset with attention to detail will help in optimizing the overall customer journey. - The candidate should be able to work independently as well as collaboratively within a team environment. - Familiarity with Microsoft Office and CRM tools is a plus, indicating a readiness to engage with various technologies. - A genuine passion for customer service and a positive team culture will contribute to the success of the role.
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Customer Experience Intern - Remote Eligible
Amsterdam
€900 gross per month
Operations
Job is no longer active
About Qogita
Connect with thousands of suppliers and save time and money with our one-stop wholesale marketplace for branded products.