Director Of Quality - Jewelry & Accessories

Director Of Quality - Jewelry & Accessories

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.
• High Quality: True quality means premium materials and rigorous production standards you can feel good about.
• Essential Design: We focus on timeless, functional essentials instead of chasing trends.
• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

The Director of Quality Control – APAC (Accessories & Jewelry) is a senior leadership role responsible for overseeing quality control operations across the APAC region. This position ensures excellence in accessories and jewelry categories by driving strategic initiatives, harmonizing standards across diverse manufacturing partners, and safeguarding product integrity for millions of customers.

Responsibilities include:

• Lead QC operations across APAC factories, covering accessories and jewelry.
• Establish regional QC strategies aligned with global standards and business objectives.
• Oversee inspections of raw materials, in-process production, and finished goods across multiple product categories.
• Implement standardized QC frameworks across diverse factories to ensure consistency and scalability.
• Provide strategic guidance to manufacturing partners' QC and production teams.
• Support first production qualifications, drive problem-solving, and foster continuous improvement initiatives.
• Investigate and resolve quality-related issues, including customer complaints and non-conforming materials.
• Lead cross-functional root cause analysis and corrective action planning.
• Prepare and present regional QC reports, audits, and non-conformance analyses to executive leadership.
• Ensure compliance with company standards, regulatory requirements, and documentation best practices.
• Champion the use of advanced QC methodologies, digital tools, and analytics.
• Promote sustainable practices and ethical production across APAC partners.

Qualifications include:

• Bachelor's degree in science, engineering, or a related field; advanced degree preferred.
• 10+ years of progressive QC leadership experience, ideally in consumer goods, retail, or luxury industries.
• Proven track record managing multi-country QC operations across APAC.
• Deep expertise in QC methodologies, tools, and best practices for apparel, accessories, and jewelry.
• Strong communication and interpersonal skills, with the ability to influence and collaborate across cultures and organizational levels.
• Demonstrated success in root cause analysis, corrective action, and continuous improvement in complex manufacturing environments.