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Logistics Control Tower
Optimize logistics processes to ensure timely and cost-effective delivery of B2B shipments.
Senior
$75,000 - 90,000 USD / year
1 month ago
Quince
Our mission is simple: Create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price
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✨ About The Role
- The Logistics Control Tower role involves real-time monitoring of B2B shipments to achieve a 98% on-time delivery rate.
- The candidate will proactively handle delays and disruptions by coordinating with freight carriers and end-customers.
- Freight booking responsibilities include sourcing rates and working with the logistics team to optimize costs and delivery times.
- The role requires addressing issues such as carrier delays and customs clearance problems by collaborating with internal and external parties.
- Analyzing reports on key performance indicators (KPIs) will be a key responsibility to identify areas for improvement.
- The candidate will maintain open communication with customers, carriers, and internal teams regarding shipment status and potential issues.
- Acting as the main point of contact for all logistics-related matters involving B2B orders is a critical aspect of this position.
âš¡ Requirements
- A bachelor's degree in Logistics or Supply Chain Management is required for this role.
- The ideal candidate will have over 6 years of experience in project logistics, demonstrating a strong background in the field.
- Strong analytical and problem-solving skills are essential, with a proven ability to lead teams in data analysis and interpretation.
- A customer service-oriented mindset is crucial, with a willingness to advocate for the customer relentlessly.
- Proficiency in visual management tools like Tableau is necessary to enhance operational control and decision-making.
- Excellent communication skills are required, particularly in cross-functional and multinational team environments.
- Proficiency in English is mandatory, while knowledge of Mandarin is considered a plus.
About Quince
Our mission is simple: Create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price