Senior HR Manager - Warehouse Operations (onsite)

Senior HR Manager - Warehouse Operations (Onsite)

As our Senior HR Manager, you'll lead HR for our warehouse facility, supporting a warehouse (starting around 250, growing up to 450 this year) hourly, temp, and full-time employees. You'll own strategy and execution, driving workforce planning, employee relations, compliance, and hourly engagement while handling hands-on HR needs. This is an onsite role, embedded in the daily rhythm of the facility with a deep focus on safety, performance, and operational partnership.

You will report to the Director, People – North America.

Responsibilities

• Serve as the onsite HR lead and business partner to warehouse leadership
• Own employee relations, compliance, and investigations as they relate to on-site staff
• Partner on workforce planning, staffing models, and shift-based org design
• Support onsite leadership in designing and executing performance incentives, org design, and enabling functions that support the team
• Translate Quince-wide onboarding, offboarding, and training norms for frontline teams
• Ensure compliance with local, state, and federal labor laws, including OSHA and wage/hour regulations
• Drive engagement, retention, and recognition programs tailored to hourly teams
• Analyze trends and use data to inform action on turnover, absenteeism, and performance

Qualifications

• 6-10+ years in an HR Manager or HRBP role, with experience supporting a warehouse operations function onsite
• 2+ years HR experience in a distribution center or manufacturing environment
• Strong understanding of labor law, compliance, and relevant workforce dynamics
• Proven track record managing ER, investigations, and frontline performance issues
• Hands-on and proactive, comfortable balancing day-to-day HR operations with strategic planning
• Clear communicator with the ability to influence frontline leaders and build trust across shifts

Pay Range $130,000 - $165,000 USD

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.