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Senior Operations Manager - Remote Eligible
Scale embroidery operations in Hong Kong to 10,000+ units per day.
Remote
Senior
$115,000 - 135,000 USD / year
1 week ago
Quince
Our mission is simple: Create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price
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✨ About The Role
- The Senior Operations Manager will be responsible for building and scaling Quince’s personalization operations globally.
- The role involves partnering with the embroidery manager in Hong Kong to scale operations to over 1,000 units per day.
- The candidate will oversee the launch of monogramming operations in Hong Kong and identify process improvements for B2B customization.
- Yearly goals include scaling embroidery operations to 10,000+ units per day and establishing in-house customization capabilities in Mexico and/or Canada.
- The role requires creating and monitoring a dashboard of key metrics for personalization across locations to improve underperforming areas.
âš¡ Requirements
- The ideal candidate will have over 6 years of operations experience, particularly in personalization operations such as printing and embroidery.
- A strong background in managing performance metrics, including machine utilization and throughput, is essential for success in this role.
- The candidate should possess a competitive and curious mindset, with a relentless focus on process and quality improvement.
- Experience working internationally is preferred, indicating a global perspective on operations.
- Willingness to travel internationally as needed is a key requirement for this position.
Senior Operations Manager - Remote Eligible
Remote
$115,000 - 135,000 USD / year
Operations
About Quince
Our mission is simple: Create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price