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Networks_apac Product Technical And Operations Lead
Manage the deployment of CANS products and services across the APAC region.
Singapore
Mid-Level
3 years ago
Raytheon
The Raytheon Company was a major U.S. defense contractor and industrial corporation with manufacturing concentrations in weapons and military and commercial electronics.
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✨ About The Role
- The role involves managing the deployment of CANS products and services across the APAC region.
- The candidate will collaborate with product managers, internal engineering teams, and partners to ensure successful implementation.
- Post-cutover operations support is a critical aspect of the job, requiring close work with customers and internal technical teams.
- Regular service reviews and customer engagement are necessary to provide updates on products and services.
- The position requires reporting key metrics to the Technical Implementation Manager and performing duties related to overall customer service.
âš¡ Requirements
- The ideal candidate will have a strong technical background, preferably with experience in the aviation industry.
- A focus on customer service and the ability to engage effectively with clients is essential for success in this role.
- Experience managing multiple projects simultaneously is crucial, as the role involves overseeing various customer-facing implementation tasks.
- The candidate should possess excellent communication skills to liaise with cross-functional teams and ensure timely deployment of solutions.
- A proactive approach to incident management and problem resolution will be key to maintaining high customer satisfaction levels.
About Raytheon
The Raytheon Company was a major U.S. defense contractor and industrial corporation with manufacturing concentrations in weapons and military and commercial electronics.